Terms and conditions of sale
(last updated 17 March 2026)
These terms apply to purchases made on www.wardhoard.com, operated by Eadeh Limited.
About Us
Eadeh Limited
27 Church Town, Backwell, North Somerset, BS48 3JQ
Email: greg@wardhoard.com
Products: Pre‑Owned Watches
We sell pre‑owned watches. Condition, authenticity, and any history are stated clearly. Pre‑owned items may show minor signs of wear.
Water‑resistance is not guaranteed unless explicitly stated following testing.
Orders
Your order is an offer to buy. A contract forms when we send a shipping confirmation email.
We may cancel orders if:
a product is unavailable,
there is a pricing error,
or fraud is suspected.
Prices & Payment
Prices are in GBP unless stated otherwise.
Payment is taken at checkout.
We reserve the right to correct pricing mistakes.
Shipping
We dispatch most orders within 1–2 business days.
UK: Royal Mail Special Delivery (insured, tracked)
International: UPS/DHL (insured, tracked)
Risk passes to you upon delivery.
Cancellations & Returns
UK customers have 14 days from delivery to cancel an online order.
See Returns & Refunds for conditions.
Returns Policy Summary
Item must be returned in original condition
All boxes, links, papers and accessories must be included
Wear beyond inspection may result in a deduction
Customer pays return postage unless item is faulty
Warranty
We include a six‑month Ward Hoard mechanical warranty, unless manufacturer warranty remains.
Not covered: accidental damage, misuse, water ingress (unless tested), magnetism, wear and tear.
Accuracy
Mechanical accuracy varies. Any known issues will be stated.
Liability
We are not liable for:
wear and tear
damage caused by misuse
business or consequential losses
issues disclosed in the listing
Nothing excludes liability for fraud or negligence causing personal injury.
Governing Law
These terms are governed by the laws of England and Wales.