Privacy policy
(last updated 17 March 2026)
Eadeh Limited (“we”, “us”, “our”) operates Ward Hoard, specialising in the sale of pre‑owned watches.
Registered address: 27 Church Town, Backwell, North Somerset, BS48 3JQ
Email: greg@wardhoard.com
We are the data controller for www.wardhoard.com.
Information We Collect
We collect the following types of data:
Identity & Contact Data: Name, email address, phone number, billing/delivery addresses.
Order & Payment Data: Order details, payment method (we do not store full card details).
Technical Data: IP address, browser type, device information, cookies & analytics.
Communication Data: Emails, contact form submissions, social media messages.
Marketing Data: Subscription preferences.
How We Use Your Data
We use your data to:
Process and dispatch orders
Contact you about your purchase
Provide customer support
Improve our website
Detect and prevent fraud
Send marketing (only if you opt‑in)
Legal bases: contract, legitimate interest, consent, legal obligation.
Sharing Your Data
We only share your data with essential service providers:
Website hosting
Delivery carriers
Payment processors (Stripe / PayPal)
Email marketing tools
Analytics providers
Trustpilot (for review invitations)
We never sell your data.
International Transfers
Some providers store data outside the UK/EEA. We ensure appropriate safeguards are used (e.g., Standard Contractual Clauses).
Data Retention
Order/financial data: 6 years (legal requirement)
Customer support messages: up to 24 months
Marketing preferences: until you unsubscribe
Your Rights
You have the right to:
Access your data
Correct inaccuracies
Request deletion
Restrict processing
Object to marketing
Data portability
Withdraw consent
To exercise rights: greg@wardhoard.com
To complain: www.ico.org.uk
Cookies
We use functional, analytics and optional marketing cookies. See our Cookie Policy for details.
Contact Us
Eadeh Limited
27 Church Town
Backwell
North Somerset
BS48 3JQ
Email: greg@wardhoard.com